Refund and Returns Policy

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you’ve done all of this and you still have not received your refund yet, please contact us at support@organicflavouring.com.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@organicflavouring.com and send your item to: SF-28, Empress Tower, Shimla Pahari, Lahore.

Shipping returns

To return your product, you should mail your product to: support@organicflavouring.com.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Need help?

Return and Refund Policy

Organic Flavouring is committed to providing our customers with the best possible service and products. We stand behind all of our products and work hard to provide the best quality and value for every customer.

If for any reason, you are not completely satisfied with your purchase from Organic Flavouring, please contact us immediately.

We offer a 30-day return and refund policy on all of our products. If you are not satisfied with your purchase, you may contact us within 30 days of your purchase date to request a return or exchange. Please include your order number and the reason for the return or exchange.